General

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18 articles in this collection
Written by Joey Rausch

SPP Unavailable

Enable Alternate Financing to use SPP.
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Written by Joey Rausch
Updated over a week ago

Setting Up Dealertrack Integration

If you use Dealertrack, you will need to complete the following steps for your transactions to feed into Tail Light applications.
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Written by Joey Rausch
Updated over a week ago

Canceling Contracts

You may have to contact your provider to cancel a contract.
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Written by Joey Rausch
Updated over a week ago

Contacting Client Support

Chat is the best way!
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Written by Joey Rausch
Updated over a week ago

Glossary of Terms

Common industry terms and their meanings.
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Written by Joey Rausch
Updated over a week ago

Training Schedule

Menu training happens once a week and Reporting training is scheduled for twice a week!
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Written by Joey Rausch
Updated over a week ago

Adding a New User

Adding users varies by provider. Find your provider below to learn how to give access to Tail Light applications to new users.
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Written by Joey Rausch
Updated over a week ago

Unable to Find a Suitable Font Error

You're Adobe Reader may need an update.
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Written by Joey Rausch
Updated over a week ago

Admin Access in Tail Light Applications

Admins have more capabilities than users.
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Written by Joey Rausch
Updated over a week ago

Tail Light and DMS Compatible Systems

Tail Light integrates with the following DMS systems.
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Written by Joey Rausch
Updated over a week ago

Locating Lender Codes in your DMS System

Lender codes need to be entered into the applications correctly so we can pull that data out of your DMS.
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Written by Joey Rausch
Updated over a week ago