NOTE: Follow these steps if the print icon is missing or not available in Reporting.

Step 1: Open Internet Explorer and navigate to the settings. It looks like a gear and its located in the upper right corner of the window. Click on Internet Options and the Internet Properties box will appear.

Step 2: Click on the Security tab then click on the Trusted Sites arrow.

Step 3: Click the Sites button.

Step 4: In the field, enter https://*.ristken.com and click on the Add button. Do the same for https://*.taillight.com. Click on Close.

Step 5: Click on Custom level.

Step 6: Scroll down the the Miscellaneous section and make sure of the following:

a. ‘Display Mixed Content’ is Enabled

b. ‘Use Pop-Up Blocker’ is Disabled

c. ‘Websites in Less Privileged Web Content Zone Can Navigate Into This Zone’ is Enabled

When you’re finished, click the OK button.

Step 7: Still on the Security tab, click on Internet then click on Custom Level.

Step 8: Scroll down the the Miscellaneous section and make sure of the following:

a. ‘Display Mixed Content’ is Enabled

b. ‘Websites in Less Privileged Web Content Zone Can Navigate Into This Zone’ is Enabled

When you’re finished, click the OK button.

Step 9: Back in the Internet Options window, click on the General Tab, then click on the Tabs button.

Step 10: Select the bubble next to "Let Internet Explorer decide how pop-ups should open", then click the OK button.

Step 11: The Tabbed Browsing Settings window will close. To apply all these changes, click on the Apply button, the close then Internet Settings window.

Step 12: In Internet Explorer and navigate to the settings. It looks like a gear and its located in the upper right corner of the window. Then click on Compatibility View Settings.

Step 13: In the field, enter ristken.com and click on the Add button. Do the same for taillight.com. Make sure ‘Use Microsoft Compatibility Lists’ is unchecked. Click on Close.

NOTE: Certain browser add-ons, toolbars, 3rd party software, and web content filters may also interfere with the functionality of Tail Light applications.

Step 14: Disable ActiveX. From the Menu bar, click on Tools and make sure there is not a checkmark next to ActiveX Filtering. If there is, that means it's enabled. To disable it, just click on ActiveX Filtering. NOTE: If you do not see your Menu bar, right click in the top of the IE window and click on Menu Bar to enable it.

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