If data (including Power Rating, unit counts, averages, penetrations, and total income amounts) at the dealership level are different than those in a group level or higher, this is likely due to unmapped products, mapping corrections (incorrect mappings from one level to the next), or exclusions at the Group Level.
If the data is inaccurate at a regional or district level, then the mapping will need to be checked on all levels starting with the group level. Even if all products have been mapped on a regional level, all the products at the group level must be mapped as well. You will want to start at the group level and then work your way up as needed.
For information on mapping products, reference the "Mapping Products at the Group Level" By clicking here. If you have followed the instructions in that article and the data is still inaccurate, then move forward by following the steps below.
At this point, your data may be inaccurate due to products that are being excluded at the dealership level but not on a group, district, or regional level. You will need to determine which dealership has the incorrect data at the district level then follow the steps below.
Step 1: From the dealership level, navigate to the Configure tab and click on Profit Centers.
Step 2: Check the exclusions for each of the profit centers by clicking on the actions box next to each one.
Step 3: A box will appear and reveal what exclusions have been selected for each profit center category. An item is being excluded if there is a check mark in the box. After you make changes, click the Save button and close the window using the X in the upper right corner.
NOTE: If you would like any exclusions that may be present at the dealership level applied to the upper levels complete steps 1, 2, and 3 at the upper levels (district and regional, if needed) and save the changes.
NOTE: Certain products are only available on specific transaction types. (Ex. Gap Contracts on leased vehicles).
NOTE: You should double check to make sure the profit center exclusions are being mirrored on all organizational levels.