Step 1: Navigate to the Input tab and click on Chargebacks.
Step 2: Choose the month of sale then choose who to the chargeback applies to, whether it's to the whole dealership or an individual. Enter the chargeback amount into it's respective field. When you are finished, click on the Save button to apply the chargeback.
Remove the amount from the respective field and click the Save button. The chargeback will be removed.