NOTE: For Reynolds DMS systems, you would refresh deals by pressing F12 on your keyboard. For DealerTrack DMS systems, send an email request to firstname.lastname@example.org to refresh deals.
Navigate to the Find tab, then select Refresh Deals near the top of the page.
There are two ways to refresh deals.
Option 1, Step 1: You can refresh them by date range. Select dates up to 45 days prior. Keep in mind that there is a maximum of a 7-day range. Enter dates into the fields and click the Refresh Deals button.
Option 1, Step 2: After the processing is complete, you will receive a message in the Results area stating how many deals were successfully updated.
Option 2, Step 1: Another way to refresh a deal is by entering specific deal number(s). If you want to refresh by deal number, you must enter each deal number you want to refresh and separate them using a comma. You can enter up to 25 deals at a time. Enter the deal number(s) in the box, then click the Refresh Deals button to the right.
Option 2, Step 2: After the processing is complete, you will receive a message in the Results area stating how many deals were successfully updated.
NOTE: If you are set to Auto Validation, this process will update any deal with changes. If you are set to Manual Validation, the refresh will only update deals in a non-validated status.